Are there any laws that prevent me supplying the coffin? ^ TOP
No there are no laws against it. You are perfectly within your right to supply the coffin from an independent supplier such as Caskets Direct.
How can I be sure the coffin is good quality? ^ TOP
Our coffins have been designed in Australia to strict specifications to ensure they meet all Australian standards. Furthermore our coffins have undergone and successfully passed stringent testing at Test Safe Australia. As a result we are happy to fully guarantee our coffins and caskets and can provide you with testing results and a letter of guarantee upon request.
Do you have a retail showroom we can come and visit? ^ TOP
No we do not have a retail showroom. In order to keep our prices as low as possible, we have chosen to operate our business solely online. If you need to see any of our coffins, caskets or urns in greater detail please contact us to request a large format brochure. My chosen funeral home wont let me supply the coffin, what now? ^ TOP
Although this is rare and most funeral homes are happy to accept our coffins, on occasion we have come across this situation. We suggest you start by reassuring the funeral director that all Caskets Direct products have passed testing at Test Safe and come fully guaranteed. Should they require documentation please let us know, we are happy to provide a testing report and the manufacturer’s letter of guarantee. If after all this the funeral home still don’t want to help you with their services don’t worry, there are plenty of funeral directors that will respect your decision and they will be happy to have your business.
Do you rent out coffins? ^ TOP
No we do not rent coffins or caskets.
Do you have any seconds or damaged stock you would like to sell at a discount? ^ TOP
No, I'm sorry we do not. All our coffins are made to strict specifications and have all passed Australia’s most stringent testing at Test Safe, as such they are only sold in perfect condition.
Can I collect the coffin to save on delivery? ^ TOP
Yes! You are more than welcome to pick up the coffin or casket from our warehouse in Tottenham Victoria. All our coffins and caskets are well packed in plain thick cardboard packaging to protect them during transportation. Please note that you will need a van for transportation. Do you deliver outside Australia? ^ TOP
No we only sell or deliver our coffins to people living in Australia.
Im a con artist from some exotic location and want to steal your money by ordering ten coffins and paying for them via your local travel agents EFTPOS machine. Can I pay by credit card? ^ TOP
Don't bother contacting us. We know what you are up to. Get a real job.
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